State to train home care providers on the record-keeping rules behind recoupment

Alaska's Division of Senior and Disabilities Services is holding an online training later this month for home care providers on how to keep their service records — the kind of documentation that, done wrong, can cost them money.

The rules have teeth. If a provider's records for a service aren't signed or initialed and dated within 14 days, the state can treat those claims as overpayments and take the money back. The records also have to show who actually provided the service — name, signature or initials, credentials and the date — and providers have to hang onto them for at least seven years. Even when the information gets entered into an electronic system, the state says the original paper has to be kept for audits.

The session runs Sept. 29 from 1 to 2:15 pm and is a one-time training, separate from the division's regular monthly provider webinar. It requires signing up through Zoom, and questions can go to [email protected]. It'll be recorded and posted afterward on the division's training YouTube channel.