Video Clips
Quoted moments from Alaska public meetings, hearings, and press conferences.

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Anchorage Assembly: Salaries and Emoluments Commission Meeting ·

Brian Boss
“We also had frozen water main last year. We haven't experienced frozen water main in my time at the utility, so that was very unique. So it changed the complexity of the dig and we pushed off a lot of work to the summer.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“The most complicated one was the one in South Anchorage, and that was also the first one we dealt with. It took us over a week to resolve, from March 31st to April 9th.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“The very last one we had to defrost took us the longest. And again, it was backlogged because of the other two delays. It took us over 3 weeks to resolve. It was a commercial customer. This was the John Deere dealership, Craig Taylor Equipment.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“In my 20 years here at the utility, we've experienced frozen hydrant legs, but as far as frozen water main that serves multiple customers, I've heard of it, but I've never seen it myself. We had 3 last winter. What was odd is they all occurred within a couple of days of each other, right around the end of March.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“So, I mean, it's well over 3 times what we normally get. As far as frozen services.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“I went to a job site and I was talking to some of the people and they were so cold they couldn't talk straight. So, it was really just keeping people and equipment warm was a huge, huge deal. We broke an excavator claw because we were trying to dig through hard ground and, you know, those things are solid steel and it broke.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“if we tried to thaw every service right now, we couldn't respond to breaks or other bigger emergencies, and it would be a problem.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“What was different about the winter of 2025 and 2026 is we had to do it 2 times a week instead of 1 time a week. And so what that did is committed 2 out of 3 of our crews to this icing route, which gave us less flexibility to respond to other emergencies”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“So this particular main was 11 feet deep, so it was very deep. The ground froze very deep in that area.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“So, frostbite, hypothermia, that type of thing, and equipment malfunctions were paramount to address. So, what are the lessons we learned? We need to do a lot more customer education and develop a lot more customer education materials.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“When I reflect on the winter of 2025 and 2026, I think of it as a prolonged natural disaster response.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“I personally think O&M is understaffed and we need to staff up more to address these emergencies. That costs money, affects our budget.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“Normal winters, that process of thawing takes private industry hours to a day to to do. Last winter, because of the volume of freezing services we had, it was more like days to weeks, and we had people reporting with a month out of water.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“last winter was unusual that the frost was getting down to 11 feet deep in those areas. Normal winters, that doesn't happen. Like I said, we've never experienced in my 20 years here frozen water main in the right-of-way like I showed you. But last winter, it happened 3 times, all within a couple of days of each other”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Brian Boss
“Last winter, we received calls and reports from our customers of about 250, 240 frozen services. That dwarfs the number of calls we got in the previous years of the data I just showed you in the winter. I mean, if you go back to 2019, 2020, which is one of the bigger records I found, they were a little less than 100.”Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting ·

Anchorage Assembly: Assembly Regular - July 21, 2026 ·

Anchorage Assembly: Assembly Regular - July 21, 2026 ·

Anchorage Assembly: Assembly Regular - July 21, 2026 ·

Anchorage Assembly: Assembly Regular - July 21, 2026 ·

Anchorage Assembly: Assembly Regular - July 21, 2026 ·

Anchorage Assembly: Assembly Regular - July 21, 2026 ·

Anchorage Assembly: Assembly Regular - July 21, 2026 ·

Anchorage Assembly: Assembly Regular - July 21, 2026 ·

Anchorage Assembly: Assembly Regular - September 1, 2026 - 2026-09-01 17:00:00 ·

Anchorage Assembly: Assembly Regular - September 1, 2026 - 2026-09-01 17:00:00 ·

