0:32
Brian Boss
14:33 - 15:06
“Normal winters, that process of thawing takes private industry hours to a day to to do. Last winter, because of the volume of freezing services we had, it was more like days to weeks, and we had people reporting with a month out of water.”
- Speaker
- Brian Boss
- Timestamp
- 14:33 – 15:06
- Transcript
- Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting
- Community
- Alaska News
- Location
- Anchorage
- Captured at
- August 20, 2026
From the transcript
Normal winters, that process of thawing takes private industry hours to a day to to do. Last winter, because of the volume of freezing services we had, it was more like days to weeks, and we had people reporting with a month out of water. So what did that do? It was incredibly frustrating to our customers. We would give them a charge of roughly $250 to do the locate, do a continuity test on the thaw wire to make sure it was operating correctly.
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