0:37
Brian Boss
10:40 - 11:17
“Last winter, we received calls and reports from our customers of about 250, 240 frozen services. That dwarfs the number of calls we got in the previous years of the data I just showed you in the winter. I mean, if you go back to 2019, 2020, which is one of the bigger records I found, they were a little less than 100.”
- Speaker
- Brian Boss
- Timestamp
- 10:40 – 11:17
- Transcript
- Anchorage Assembly: Infrastructure, Enterprise and Utility Oversight Committee-of-the-Whole Meeting
- Community
- Alaska News
- Location
- Anchorage
- Captured at
- August 20, 2026
From the transcript
It was a little bit different of a winter, but how did it impact the utility and how did it impact the community? The biggest thing we saw was frozen services reporting— reported by our customers. So, Last winter, we received calls and reports from our customers of about 250, 240 frozen services. That dwarfs the number of calls we got in the previous years of the data I just showed you in the winter. I mean, if you go back to 2019, 2020, which is one of the bigger records I found, they were a little less than 100.
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