Alaska warns personal care agencies they can lose Harmony access for viewing waiver records

Alaska's home-care agencies are being warned not to open client records they aren't authorized to see, or risk losing access to the state database they rely on.

In a Tuesday alert, the Division of Senior and Disabilities Services reminded Personal Care Agencies that they may view only the records of clients who receive personal care services — not the broader waiver-service records of clients who get home care in place of facility care. Opening those, the division said, can trigger a report to the state's system for reporting harm to vulnerable adults, or the loss of access to Harmony, the secure database the state uses to administer programs and certify providers.

The division said it isn't planning to give other types of waiver providers access to the system at this time. Questions go to [email protected].