From the transcript

By default, we are required to support E911, but we're in the middle of an accounting and mapping migration that won't be done until the middle of next year. So I don't even know if we can actually provide you the data to map a phone number to an address or a cell phone to a location at this time. We'll, of course, support whatever you request, but we don't have a capital project plan. We've never gone through the exercise with the vendor to understand how to get you the data. And the data also has to be maintained.