From the transcript

So as we were evaluating, uh, once we identified potential root cause, um, It was like Tim said, it was evident that we needed to have specific support from the files that we can benchmark against. And the underlying core of the concerns that we came across, which end up being the findings in fiscal year '25, were related to the lengths of the boats, mismatches to the mortgage agreements, and then therefore also miscalculating the taxes related to some of the services that were offered to them. So we were able to— so after probably about, I don't know, 4 or 5 runs, it was— we basically started organizing a mechanism tool, I call it, where we knew that these issues more likely would be continuing until we identify all the different parameters. One of the first issues that came up were the, the outdated rates in the system that were still back from fiscal year '25, '24 that were used in fiscal year '26 billing. So once we knew that that was the case, then the staff went ahead and modified the rates within the the system.

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