From the transcript

We have deep partnership with banks, networks, and payment method providers, all in service of helping businesses grow and reach their global ambitions. But for payments, routing every transaction through a bank intermediary creates a real vulnerability. We've experienced this firsthand. A few years ago, one of our bank partners decided to step back from processing. Now, that made a really good rational business decision for them, but the result was that millions of American businesses faced potential disruption.